News & Events

Jannette’s Story

May 27, 2022

May Newsletter 2022 Home Care Update:


Jannette Fleming commenced as the Home Care Services Manager in early January to encompass the current culture and care provided to our Residents at Abound Communities and have this be encapsulated in the launch and roll out of our Home Care model.

The process of becoming an approved Home Care Package provider has formally commenced, with a formal submission to the Aged Care Quality and Safety Commission. This will provide the current residents an opportunity for a continuum of care and a more ethical, trusted, and reliable provider for their Home Care needs and services.


Current wait and processing time for submissions to the Aged Care Quality and Safety Commission are published as 90 days. However, industry knowledge and awareness currently have an average of 3-6 months from submission to approved provider status and capacity to launch. In the interim, Jannette is available for one-on-one home visits and consultations to discuss current and future care needs, assist with facilitating assessments, links and referrals to alternate services and any emergency service provisions or facilitation of services. In addition to one-one-one meetings, Jannette will be setting up focus groups from each of our villages. This will allow for up to 10 residents at a time to have open forum conversations, ask questions about what service provision can be funded under the home care package and to also discuss the points of difference between Abound Communities Home Care Package Program and that of the competitors currently servicing residents within each village. 


If any Residents, their family or loved ones have any questions regarding Home Care Packages or care needs and services, please contact Jannette on 9481 9300 or via email;



What is your role at Abound Communities?

I am the Home Care Manager.


What drew you to working at Abound Communities originally? 

I was drawn to the opportunity of working within an organisation that is a Not For Profit, the amazing history behind Old Colonists’ Association of Victoria and the exciting future associated with Abound Communities, specifically Home Care. 


What do you like most about your job?

I have worked for several different organisations and different sectors of Home Care and Home and Community Care. All priding themselves on being leaders within the sector. However, none resonated the concept of Consumer Directed Care to it’s intended concept. Abound Communities are launching Home Care, with their residents being the centre of every focus, decision, and facet. I love that I get to be a part of a project and subsequently and organisation that empowers it’s employees to be a part of something bigger than themselves and to provide support for the residents in such an authentic and original way. 


What would people never guess you do in your role?

I will be engaging with residents on all aspects of their care or potential care needs. In the instance that a resident does not have a home care package or hasn’t yet engaged with funded assistance or My Aged Care, my role includes assisting with that process and acting as a point of triage for any and all external community health referrals.


What did you want to be when growing up?

I used to love watching the TV series, Judging Amy. This made me want to be a social worker and work in child protection. I held onto that dream and studied Social Work at university. However, during the process found my true calling and passion for Aged Care.


What is your motto or personal mantra?

Failure is not an option.


Where is your hometown?

Jacana. However, I’m a ‘Broady Girl’ at heart.


Three words to best describe you:

Driven, Passionate and Authentic.


Tell us a fun fact about you.

I love Reggae and collecting Bob Marley vinyl records.


What do you like to do on your days off?

Spend time with my family, I have an amazing husband and 2 bright and funny little girls.


What do you always want to try and never did?

Tough Mudder.


What is the one thing you cannot resist?

Raffaello Chocolates.


Where would you like to go on a dream vacation?



What is the most important thing you have learned in the last five years?

My own self worth and that most days can be tackled with large amounts of coffee, a good sense of humour and a sprinkle of sarcasm.


You’re happiest when?

Curled up on the couch with my baby girls and a cup of tea. I get to watch their smiles and laughter whilst they watch the Disney movie “Frozen” for what feels like the thousandth time. But their smiles and joy are my happy place.

I love the ‘magimix’ of people who make up the community and that it is a safe and happy place to live. - Jo Portlock

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