Tick of approval for Liscombe House

Liscombe House has been given the tick of approval and a further year’s accreditation from the Australian Aged Care Quality & Safety Commission.

“This is a much-welcomed achievement, and reflects our commitment to care, not just in nursing care but also through the introduction of initiatives that benefit our residents and their families, staff and volunteers,” Kerry Feistl, Director of Nursing, said.

“We take our nursing care very seriously and are always looking at ways of continuously improving what we do and how we do it,” she added.

The organisation’s commitment to continuous improvement and compliance with the quality standards were singled out by the Australian Aged Care Quality & Safety Commission. The Commission undertakes regular spot checks and unannounced support visits to aged care facilities across the country in a bid to identify problem areas and improve standards.

Over the past year, several initiatives have been introduced. These include enhanced use of technology to support residents link more easily with family and friends; personalised healthcare kits for all residents including stethoscope, blood pressure cuff and thermometer; increased training on dementia, diabetes, falls, dignity of risk and COVID-19 for all staff working in Liscombe House.

Thanks to philanthropic grants from Perpetual Impact Program, the City of Banyule the Marian & E.H. Flack Trust, the Old Colonists’ Association of Victoria has been able to introduce art and music therapy, a pet therapy program which has made a major difference to the lives of residents living in the aged care facility and the installation of a children’s garden within the Liscombe House complex. Each initiative has been a life changing experience for the residents.

Liscombe House is currently caring for 81 residents, 86% of whom have high care needs including dementia and chronic diseases.

“We are never complacent about our work which is why we put every effort into making sure our nursing and care staff are up to date with the latest treatments, approaches, and education programs,” Kerry said.